Proof Positive Gutter Cleaning

Privacy Policy

Last updated: June 18, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, tells You about Your privacy rights, and explains how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Proof Positive Gutter Cleaning, LLC, operating out of Cumming, GA. For the purpose of the GDPR, the Company is the Data Controller.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Website refers to Proof Positive Gutter Cleaning, LLC, accessible from https://proofpositivegutters.com/
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

2. Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Address, City, State, Province, ZIP/Postal code (Service Delivery Address)

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

We use both Session and Persistent Cookies for the purposes of managing user authentication, security, cookie policy acceptance, and platform functionality.

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including scheduling gutter maintenance, processing payments, and monitoring the usage of our Service.
  • To manage Your Requests: To attend, calculate, and manage Your service estimates and booking requests.
  • For the performance of a contract: The development, compliance, and undertaking of the service contract for the property maintenance items You have purchased.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, estimate revisions, property adjustments, or informative communications related to the contracted services.

Mobile Messaging Privacy

Proof Positive Gutter Cleaning, LLC maintains strict privacy policies regarding mobile communications. Personal information and mobile data collected for text messaging verification or opt-in purposes will NOT be sold, shared, rented, released, leased, or traded to third parties or affiliates for marketing or promotional purposes under any circumstances. All the above data collection categories exclude text messaging originator opt-in data and consent; this explicit information will not be shared with any third parties.

Sharing of Personal Data (Excluding Mobile Opt-In Data)

We may share your non-mobile personal information in the following specific situations:

  • With Service Providers: We may share Your personal information with backend payment processors (e.g., Stripe) or analytical tools to help maintain Our Service.
  • For Business Transfers: Your information may be transferred or evaluated during a merger, asset sale, financing, or acquisition of our business.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Retention and Transfer of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Your information is processed at the Company's operating offices and on secure cloud servers. Submission of your data represents your agreement to secure processing and cross-jurisdictional transfers as necessary.

5. Disclosure of Your Personal Data

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with legal obligations, protect company rights, investigate platform wrongdoing, or guard against legal liability.

6. International Frameworks & Regional Rights

GDPR Privacy (EU Rights)

If You are within the European Union, You possess rights under this policy to request access to, correction of, erasure of, or restriction of your Personal Data. You may also object to processing, request data portability, or withdraw consent at any time. Contact us directly to exercise these rights.

CCPA Privacy (California Rights)

If You are a resident of California, the CCPA permits You to request notice of data collection, a report on what specific information has been compiled over the past 12 months, and the right to request deletion of that data. We strictly maintain that We do not sell personal information.

Children's Privacy

Our Service does not address anyone under the age of 13, and we do not knowingly collect personally identifiable data from anyone under 13.

7. SMS Messaging Terms and Conditions

  1. Program Description: Proof Positive Gutter Cleaning, LLC operates a Mixed A2P 10DLC messaging program used for conversational, operational, and promotional communication with residential and commercial clients. Messages fall into four categories: (1) inbound conversational replies to consumer-initiated inquiries, quote requests, and service-scope questions; (2) transactional and billing alerts including booking confirmations, job completions, payment processing, invoice captures, and quote revisions or approvals; (3) operational logistics such as 7–10 day and 1-day service reminders, weather or traffic delay notices, property-access coordination, and customer-service ticketing or return-visit scheduling; and (4) marketing and re-engagement outreach for recurring-maintenance reminders, referral programs, and promotional discount or coupon codes.
  2. Consent: Consumers grant explicit consent by ticking an unchecked SMS opt-in disclosure box on our online booking and estimate-request forms at https://proofpositivegutters.com, which explicitly states they agree to receive operational and promotional text updates. Consumers also grant conversational consent when initiating direct inbound text inquiries to our business line. Verbal consent obtained during phone consultations is logged manually by our administrative staff in our secure dashboard. Opt-out instructions (STOP) are provided on all outbound messaging.
  3. Opt-Out Options: You may cancel SMS service at any time by texting STOP or UNSUBSCRIBE to our business number. We will confirm your unsubscribe status with a single automated reply, after which you will no longer receive SMS messages from us. To resubscribe, text START or SUBSCRIBE.
  4. Support Rules: If you experience issues with our messaging program, reply with the keyword HELP for assistance, or reach out directly to privacy@proofpositivegutters.com.
  5. Rates and Delivery: Wireless carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on active jobs and seasonal outreach.

8. Contact Us

If you have any questions about this Privacy Policy, You can contact us: